Find everything you need to know regarding your upcoming stay at Sheraton Bucks County Hotel.
Do you accept pets?
Yes, we allow small to medium size dogs, under 40lbs for a $100 non-refundable fee per stay.
Is there a charge for parking?
No, self-parking is free. Please be aware that we have additional parking in the back of the hotel as well, along with a rear entrance.
Is there an airport or local shuttle?
We have a shuttle that offers service back and forth to Sesame Place that runs every 30 minutes. The Sesame Place Shuttle begins at 8:30 AM and runs all day. The last shuttle departs 30-minutes after the park closes.
Is breakfast free?
There is a charge for breakfast, however, we do offer special packages that include breakfast along with your room rate.
What time are check-in and checkout?
Guests may check-in anytime after 3 PM, and checkout is at 11 AM.
Is there complimentary WiFi?
Yes, basic Internet access is complimentary.
How late does the bar stay open?
University Lounge is open until 11 PM daily.
Does the hotel offer room service?
Yes, we offer a limited menu from 6:30 AM to 11 PM daily.
Does the hotel have a pool?
Yes, we have a heated indoor pool, open daily from 8 AM - 10 PM.
Does the hotel accept packages on behalf of guests? If so, is there a cost?
Yes, you can have packages shipped to the hotel prior to your arrival. There is no cost for this service, but we do ask that you notify the hotel ahead of time that you are expecting a delivery.
Can I store my luggage?
We are happy to accommodate your luggage. Please leave any bags you need to be stored at the front desk, and we will hold it for the day.
What airports are nearby?
There are a few airports to choose from when visiting Sheraton Bucks County. These include Trenton Mercer, Newark Liberty International Airport, Philadelphia International Airport, and Lehigh Valley International Airport.
Can I reserve a block of rooms?
Yes, our Sales Team would be happy to assist you. Please call 215-269-3413 for more information.
Who can I call with questions regarding my bill?
Please call the Front Desk at 215-547-4100, and they would be happy to help with billing issues.
How can I get a copy of my bill?
Please call the Front Desk at 215-547-4100 to have a copy of your bill sent over.
Do the guestrooms have a refrigerator?
Yes, all our guestrooms offer a refrigerator.
Do the guestrooms have a microwave?
We have a limited number of microwave ovens available upon request.
Are cribs available?
We are happy to get your little one squared away with a comfortable place to sleep. Our pack and play portable cribs are provided free of charge.
Do you have accessible guestrooms?
Yes, we offer accessible guestrooms.
Can I cancel my reservation?
You can cancel your reservations up to 48-hours prior to arrival unless you purchased a pre-paid rate.
Is there an ATM at the hotel?
Yes, you will find an ATM in the hotel lobby, Just ask the front desk for directions.
Are connecting rooms available?
We do have connecting rooms available, however, they are not guaranteed. We will try our best to provide you with a connecting room. If this is not possible, we will try to get you as close as possible.
Are there washing machines at the hotel?
The hotel does not have washing machines for guest use, however, there is a laundromat close by that the Front Desk can give you directions towards.